This agreement

These terms govern your use of thelandscaperla.com and, where stated, the landscaping services we provide. By using the site or asking us for a quote, you agree to them.

Your actual job is governed by the written proposal or contract you sign. Where anything in that signed document conflicts with these terms, the signed document wins.

Quotes and estimates

Requesting a quote costs nothing and commits you to nothing. Neither does our site visit.

• Prices quoted on this website or by phone are estimates. A price becomes binding only in a written proposal that identifies the property, the scope and the total.
• A written quote is valid for the period stated on it. Material and disposal costs move, and an old number may no longer be honest.
• Estimates assume normal access and normal ground conditions. What is under the soil is not visible from above: hardpan, buried debris, undocumented irrigation, root systems, and utilities in unexpected places all change the work. If we find something that changes the scope, we stop and tell you before continuing, in writing, with the revised cost.
• Ranges published in our guides are ranges, not offers.

Scheduling, access and weather

We schedule crews by route and by season. Two things move dates that are outside anyone's control: weather and the ground.

• We will not lay sod, plant, pour or grade in conditions that would make the result fail. Rain, extreme heat and high wind delay work, and we would rather reschedule than hand you something that dies.
• You are responsible for giving our crews safe access to the areas we are working on — gates unlocked, vehicles moved, pets secured. If we cannot get in on a scheduled day, we may charge for the visit.
• Please tell us in advance about anything on the property we could not reasonably know about: private irrigation lines, low-voltage cable, septic components, pet burial sites, or anything you do not want touched.

Payment

Payment terms are set out in your written proposal: what is due, when, and in what form. Recurring maintenance is billed on the cycle stated in your service agreement.

Our work, and what we stand behind

We are a licensed and insured California contractor and we perform the work described in your proposal in a workmanlike manner, to the standards of the trade.

Living things behave like living things

Plants, turf and trees are not manufactured goods. Establishment depends on watering, weather, soil, pets, foot traffic and pests — most of which happen after we leave. We select material suited to your microclimate and install it correctly; we cannot guarantee that a living plant will survive conditions outside our control, particularly where the watering schedule we set is not followed.

Pre-existing conditions

We are not responsible for problems that existed before we started — failing drainage, prior construction defects, existing structural movement, or work performed by others — unless our proposal expressly includes fixing them.

Permits, HOAs and compliance

Some work requires a permit — retaining walls above certain heights, grading, certain electrical work. Where our proposal says we obtain the permit, we obtain it. Otherwise it remains your responsibility.

Where your property is governed by an HOA, you are responsible for approval of the design. We will prepare the documentation an HOA typically asks for and work within stated guidelines, but we do not control whether a board approves a submission.

Water use is regulated in Los Angeles and rules change. We design and schedule around the restrictions in force at the time, and will tell you what we understand them to be, but the responsibility for compliance at your property is ultimately yours. The same applies to defensible-space requirements in a high fire hazard severity zone: we perform the clearing and planting described in your proposal, and we cannot guarantee the outcome of an inspection by CAL FIRE or your local fire authority.

Rebates

We will tell you what we know about turf-removal and irrigation rebate programmes, and prepare work so that it meets the published requirements where your proposal says so. Rebate programmes are run by third parties such as LADWP and the Metropolitan Water District. They set the rules, they change the rules, they run the inspections and they decide the payment. We do not control any of that and cannot guarantee that a rebate will be approved or paid.

Using this website

The content on this site — text, photographs, layout and the guides — is owned by The Landscapers LA or used with permission. You may read it, print it and share links to it. You may not republish it as your own.

Our guides are general information about landscaping in Los Angeles, not professional advice for your specific property. Slope stability, drainage, tree health and fire clearance are all site-specific, and nothing on this site substitutes for someone qualified looking at your property.

We link to third-party sites, including public agencies. We do not control them and are not responsible for their content.

Limitation of liability

Nothing here limits liability that cannot be limited under California law, including liability for death or personal injury caused by negligence, or for fraud.

Subject to that: our total liability arising out of the services is limited to the amount you paid us for the work in question, and we are not liable for indirect or consequential losses — lost income, loss of use, or the cost of something you bought in reliance on a timeline.

The website is provided as it is. We keep it accurate and current, but we do not warrant that every figure in a guide reflects today's market or today's regulations.

If something goes wrong

Tell us first. Most problems are a scheduling misunderstanding or something a crew can put right on the next visit, and we would rather fix it than receive a letter. Email in**@*************la.com or call (323) 792-0166.

These terms are governed by the laws of the State of California. Any dispute that cannot be resolved between us will be handled in the state or federal courts located in Los Angeles County, California.

As a licensed California contractor, we are regulated by the Contractors State License Board. You have the right to contact the CSLB about a licensed contractor. Our licence number is CSLB-PLACEHOLDER.

Changes to these terms

We may update these terms. The version on this page at the time you request a quote is the version that applies to that request. Changes do not alter a contract you have already signed.

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